Pedagogical objectives
In a spirit of openness and friendliness:
- Share the company's pillars of Meaning, Value and Culture, and work on alignment
- Better understand customer expectations and the role of each individual in the company (customer intervention and testimony)
- Discuss the company's strategic vision with senior management Strengthen inter-departmental cohesion
On completion of this course, you will be able to :
- Better identify the company's strategy
- Better identify my role in customer relations
- Develop my internal network
Target audience & Prerequisites
Target audience
Newcomers
Prerequisites
- None
Practical information
Duration
14h training
Location
To be defined
Participants
To be defined
Validation
MCQ
Your trainer
Expert du domaine d'intervention
Interested in this course?
Need more information?
Do you have a specific training need or would you like more information?