Pedagogical objectives
In a spirit of openness and friendliness:
- Share the company's pillars of Meaning, Value and Culture, and work on alignment
- Better understand customer expectations and the role of each individual in the company (customer intervention and testimony)
- Discuss the company's strategic vision with senior management Strengthen inter-departmental cohesion
On completion of this course, you will be able to :
- Better identify the company's strategy
- Better identify my role in customer relations
- Develop my internal network
Target audience & Prerequisites
Target audience
Newcomers
Prerequisites
- None
Practical information
Duration
14h training
Location
To be defined
Participants
To be defined
Validation
MCQ
Your trainer
Expert du domaine d'intervention
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